WEBINAR:

What CS leaders are doing differently in 2024: Surprising insights from the largest industry study

View on-demand now!

Join us for an exclusive webinar to explore the most significant findings of the 2024 Customer Success Leadership Study, the largest comprehensive study in the CS field. 

With insights from over 1,000 CS leaders worldwide, this year's report provides the definitive picture of CS team sizes, budgets, reporting structure, tech stacks, and more, with valuable insights into goals, challenges and best practices. 

Our experts will dig into:

  • Trends in team sizes, budgets, and reporting structure as CS matures.
  • The correlation between investing in CS and higher NRR.
  • How economic volatility is affecting purchasing decisions. 
  • The role of face-to-face meetings and internal collaboration in achieving stronger results. 
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