Macroeconomic uncertainty and the proliferation of artificial intelligence are the two market drivers most impacting SaaS at the moment. Revenue retention is more important than ever, and it is not clear how important AI is or will be.
Join us for our annual webinar with SaaS Capital, where they will share findings from their 14th annual B2B SaaS benchmarking survey. This is the industry's most comprehensive dataset on SaaS metrics, including net revenue retention, gross retention, and for the first time, detailed insights into how companies are adopting and scaling AI in their products as well as in their own experiences.
We'll explore how AI adoption, evolving go-to-market strategies, and shifting customer expectations are influencing retention. You'll walk away with data and context to shape your growth strategy in 2025.
Key takeaways:
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The latest 2025 retention benchmarks, including net revenue retention and gross retention, with insights on how your company compares
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Brand new data on how companies are using AI in day-to-day operations, how it is being integrated into products, and how investment levels are expected to change in 2025
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How today's top CROs are leveraging customer success to drive expansion, align post-sale teams, and turn retention data into revenue
Our Speakers:
