Customer Success Maturity Model: Know Where You Stand
In the rapidly maturing field of Customer Success, if you don’t stop to take stock of the strategy, processes, people, and technology that guide you, it’s easy to lose sight of where you are, and more importantly, where you’re headed.
Join this webinar with ChurnZero and Higher Logic as we walk you through our new Customer Success maturity model. You’ll get a better understanding if you’re lagging behind or leading the way – and learn how to accelerate the success of your organization as a result.
In this webinar, we'll cover: