WEBINAR:

How to drive expansion from your existing customers with the REACH Framework™

Wednesday, June 12, 2:00 - 3:00 PM EDT

Join Rod Cherkas, author of the recently released book REACH: A Framework for Driving Expansion from Your Existing Customers, as he shares practical strategies designed to help you consistently uncover upsell and cross-sell opportunities within your customer base.

As customer success teams are increasingly expected to contribute to top-line revenue growth, it is imperative that you improve the skills and confidence required to help grow your accounts. REACH now offers an easy-to-understand structure and process designed specifically for customer success teams. 

In this webinar, you'll learn:

• How to use the REACH Framework™ to assess and identify accounts with high growth potential
• How to nurture accounts with growth potential to improve their likelihood of expansion 
• Techniques to develop an account expansion plan 
• Tips for sharing your contribution and wins with your executive team