WEBINAR:

CSM Confidential: What your CSMs need from you to succeed in 2024

On-demand now!

Your CSMs might like and appreciate you as a manager, but are you providing the leadership they really need to hit their goals? Delve into the 2024 CSM Confidential Report with ChurnZero and SuccessCOACHING and find out.  

We’ll reveal how your team might be feeling about their roles, goals, skills, and leaders, then explore the most effective ways for CS leaders to help CSMs succeed in the short, medium and long term.  

In this webinar, you will:

• Discover the primary stressors and obstacles faced by CSMs and learn the leadership strategies to address them. 
• Get expert advice on providing the right resources, learning opportunities, and managerial support for CSMs to thrive. 
• Gain a fresh perspective on your team’s leadership skillset and the biggest opportunities to strengthen it.