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RYG | Meetup - Toronto

Join us for an in-person happy hour and meeting of Customer Success leaders in the Toronto area hosted by ChurnZero & Carbide. At RYG Leadership Hours, we bring together local leaders to discuss trending topics, best practices, and top issues in Customer Success today.

We're pulling back the curtain to reveal how your fellow Customer Success leaders navigate the strategic decisions and challenges of managing an emerging function. Get firsthand learnings and advice, a healthy dose of Customer Success camaraderie, and answers to the pressing questions you want to know but didn’t know who to ask.

Agenda:

May 23, 2023

  • 6:00 - 6:30 PM - Arrival & Happy Hour
  • 6:30 - 7:30 PM - CS Group Discussion
  • 7:30 - 8:00 PM - Continued Networking

Discussion Topics:

  • Cross-functional partnership: Best practices for CSMs and CS Leaders
  • Ways CS leaders can foster relationships with cross-functional teams
  • Scaling with digital tools
  • How do you ensure your CSMs are having value conversations with their customers & how can you best enable them to do so

Speakers

Kathy Isaac_Circle-1

Kathy Isaac

VP of Customer Success

 

 

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Peter Armaly_Circle

Peter Armaly

VP of Customer Success

 

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jagroop gill

Jagroop Gill

Director, Customer Success

 

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Kaylin

Kaylin Law

Manager, Professional Services

 

ChurnZero Raises $7M in Series A Funding Round to Build the Customer ...

Where

Hosts

ChurnZero_Horizontal_Logo_2021
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Reserve your spot today! #MeetAtRYG

About RYG: Wondering what RYG means? RYG stands for red, yellow, green. RYG Leadership Hour is all about learning how to take your customers whose health score is in the red or yellow and turn them into your best customers.

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