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RYG | Meetup - Philadelphia

Join us for an in-person happy hour and meeting of Customer Success leaders in the Philadelphia area hosted by ChurnZero. At RYG Leadership Hours, we bring together local leaders to discuss trending topics, best practices, and top issues in Customer Success today.

We're pulling back the curtain to reveal how your fellow Customer Success leaders navigate the strategic decisions and challenges of managing an emerging function. Get firsthand learnings and advice, a healthy dose of Customer Success camaraderie, and answers to the pressing questions you want to know but didn’t know who to ask.

Agenda:

April 27, 2023

  • 6:00 - 6:30 PM - Arrival & Happy Hour
  • 6:30 - 7:30 PM - CS Group Discussion
  • 7:30 - 8:00 PM - Continued Networking

Discussion Topics:

  • Cross-functional partnership: Best practices for CSMs and CS Leaders
  • Revenue Mindset: Leading with Solutions
  • Customer Success and Product working together to amplify success
  • Best practices for building Customer Advocacy Programs

Speakers

SylvanieTweed_Headshot

Sylvanie Tweed

Customer Success Director

 

 

Rochelle Headshot

Rochelle Shearlds

Senior Director, Account Management at Medrio and Head of Partnerships at Success in Black

Medrio Announces DIA Japan 2018 Attendance amid Strong Growth in Asia

2-2

Jeff Newman

Customer Success Manager

ChurnZero Raises $7M in Series A Funding Round to Build the Customer ...

Where

Hosts

Reserve your spot today! #MeetAtRYG

About RYG: Wondering what RYG means? RYG stands for red, yellow, green. RYG Leadership Hour is all about learning how to take your customers whose health score is in the red or yellow and turn them into your best customers.