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RYG | Meetup - Indianapolis

Join us for an in-person happy hour and meeting of Customer Success leaders in the Indianapolis area hosted by ChurnZero, Covideo, and Blind Zebra. At RYG Leadership Hours, we bring together local leaders to discuss trending topics, best practices, and top issues in Customer Success today.

We're pulling back the curtain to reveal how your fellow Customer Success leaders navigate the strategic decisions and challenges of managing an emerging function. Get firsthand learnings and advice, a healthy dose of Customer Success camaraderie, and answers to the pressing questions you want to know but didn’t know who to ask.

Agenda:

April 5, 2023

  • 6:00 - 6:30 PM - Arrival & Happy Hour
  • 6:30 - 7:30 PM - CS Group Discussion
  • 7:30 - 8:00 PM - Continued Networking

Discussion Topics:

  • How to handle cancelation calls/create a cancel call framework for your team

  • Risk assessment to see what customers are at risk of churning. 

  • Ways CS leaders can foster relationships with cross-functional teams

Speakers

Stephanie Neale

Stephanie Neale

CEO

 

 

Caitlin Marra

Caitlin Marra

Director of Account Management

 

Friendships • 369 Home Loans

Lisa Liepold headshot

Lisa Liepold

Manager of Customer Success

ChurnZero Raises $7M in Series A Funding Round to Build the Customer ...

Where

Hosts

Reserve your spot today! #MeetAtRYG

About RYG: Wondering what RYG means? RYG stands for red, yellow, green. RYG Leadership Hour is all about learning how to take your customers whose health score is in the red or yellow and turn them into your best customers.