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RYG | Leadership Hour - Irvine, CA

Join us for an in-person happy hour and meeting of Customer Success leaders in the Irvine area hosted by ChurnZero & Growth Molecules. At RYG Leadership Hours, we bring together local leaders to discuss trending topics, best practices, and top issues in Customer Success today.

We're pulling back the curtain to reveal how your fellow Customer Success leaders navigate the strategic decisions and challenges of managing an emerging function. Get firsthand learnings and advice, a healthy dose of Customer Success camaraderie, and answers to the pressing questions you want to know but didn’t know who to ask.

Agenda:

February 21, 2023

  • 6:00 - 6:30 PM - Arrival & Happy Hour
  • 6:30 - 7:30 PM - CS Group Discussion
  • 7:30 - 8:00 PM - Continued Networking

Discussion Topics:

  • Best practices on building customer advocacy programs
  • Ways CS leaders can foster relationships with cross-functional team and extend 'Customer Success Thinking'
  • How to prioritize effectively when being asked to do more with less

Speaker Panel

Jan Young Headshot

Jan Young

Principal Consultant

Josh Zamora

Josh Zamora

Director of Customer Success - Corporate Segment

Erica

Erica Tabuena

Customer Success Manager

ChurnZero Raises $7M in Series A Funding Round to Build the Customer ...

Amy headshot

Amy Carlson

Director, Customer Success

Annie Stefano_Circle

Annie Stefano

Customer Success Consultant and Educator

Where

Hosts

Reserve your spot today! #MeetAtRYG

About RYG: Wondering what RYG means? RYG stands for red, yellow, green. RYG Leadership Hour is all about learning how to take your customers whose health score is in the red or yellow and turn them into your best customers.