RYG | Leadership Hour - Irvine, CA
Join us for an in-person happy hour and meeting of Customer Success leaders in the Irvine area hosted by ChurnZero & Growth Molecules. At RYG Leadership Hours, we bring together local leaders to discuss trending topics, best practices, and top issues in Customer Success today.
We're pulling back the curtain to reveal how your fellow Customer Success leaders navigate the strategic decisions and challenges of managing an emerging function. Get firsthand learnings and advice, a healthy dose of Customer Success camaraderie, and answers to the pressing questions you want to know but didn’t know who to ask.
Agenda:
February 21, 2023
- 6:00 - 6:30 PM - Arrival & Happy Hour
- 6:30 - 7:30 PM - CS Group Discussion
- 7:30 - 8:00 PM - Continued Networking
Discussion Topics:
- Best practices on building customer advocacy programs
- Ways CS leaders can foster relationships with cross-functional team and extend 'Customer Success Thinking'
- How to prioritize effectively when being asked to do more with less
Speaker Panel
Jan Young
Principal Consultant
Josh Zamora
Director of Customer Success - Corporate Segment
Erica Tabuena
Customer Success Manager
Amy Carlson
Director, Customer Success
Annie Stefano
Customer Success Consultant and Educator
Where
Hosts
Reserve your spot today! #MeetAtRYG
About RYG: Wondering what RYG means? RYG stands for red, yellow, green. RYG Leadership Hour is all about learning how to take your customers whose health score is in the red or yellow and turn them into your best customers.