Fight Churn & Increase Customer Engagement

Customer Success is challenging and the technology to support a CS team has been historically lacking. ChurnZero is a real-time Customer Success platform that helps subscription business ...

  • Fight churn
  • Expand current accounts
  • Increase production adoption 
  • Optimize the customer experience 

 

Searching for a Natero alternative? Request a demo.

 

Features 
 
 

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Real-Time
Alerts
 
From right inside your service and in real-time, know how your customers are engaged.

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Advanced Automation
 
Automate tasks and communications based on customers' engagement metrics. Reps can use their newfound time to service the right customers and still make all their customers feel valued.

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Map & Track Customer Journeys
 
Track your accounts progress in real-time as they move through customer journeys, such as onboarding, expansion, and advocacy.

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Net Promoter Scores 
 
Our NPS Surveys thru email and in-app provide one easy-to-obtain insight into customer health. 
If you are serious about reducing churn or learning what your customers are really doing, invest in ChurnZero. 
Pete Pietro
Customer Success Manager, HomeActions
We combined old-fashioned process and discipline with analytics and automation [ChurnZero] to improve our retention 5%. 
Steve Shannon
SVP of Sales and Marketing, Critical Mention

 

We help companies improve customer retention.
Learn how we can help you fight churn.