IMPACT WEBINAR:

Should New Sales Be Held Accountable for Churn

Wednesday, June 2nd at 1PM ET

A common scenario in B2B SaaS is companies making a single department, namely Customer Success, responsible for monitoring and improving churn. The reality is no department is off the hook and that it takes a company-wide effort to optimize customer retention.'

In this webinar, we will cover:

• Each department from Marketing, Sales, Product and Support all play a role in churn
• How Sales specifically can avoid long term issues by identifying a poor solution fit early
• Improve departmental synergy by having a centralized system where all customer data and tasks can flow to and back to the system of record where all departments work (CRM/Slack/Data warehouse etc.)

This webinar will be recorded and emailed to those who are registered within 24 hours of the event.