How to have better goal setting discussions with your manager using strategies from The Chief Customer Officer Playbook

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Join Rod Cherkas, author of the upcoming book The Chief Customer Officer Playbook, as he shares actionable strategies you can use this performance review season to have better goal setting discussions with your manager.

He will demonstrate that by following the tips he shares in his book, you can achieve more repeatable, predictable results for your company while accelerating the development of skills you need to grow faster in your career.  

In this webinar you will learn how to:

  • Identify the skills and strategies that are most important for your own career growth as a customer-facing leader
  • Connect these skills to the business outcomes that are expected from your organization
  • Effectively discuss these development goals and business outcomes with your manager
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