Webinar- Customer Success: Gain Strength Now

Customer Success is a relatively new discipline and has not seen a major economic event such as COVID-19. All of us know Customer Success professionals who have been laid off or furloughed. CEOs and CFOs, looking at the financial numbers, are making decisions about necessary and nice-to-have roles. What do those decisions mean to us as a profession? What must we do about it? How do we gain strength in an organization?

The Customer Success AssociationJoin our video webinar panel to learn the answers to these questions and many more.

• Mikael Blaisdell, Executive Director, The Customer Success Association
• Ed Powers, Customer Success Consultant

Moderator: You Mon Tsang, CEO & Founder, ChurnZero

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