Customer Retention Software - Request a Live Demo of ChurnZero

Customer Success is challenging and the technology to support a CS team has been historically lacking. ChurnZero is a real-time Customer Success platform that helps subscription business fight customer churn, expand current accounts, increase product software adoption, and optimize the customer experience.

Learn how ChurnZero helps SaaS Companies:

Increase customer retention 13%
2-3x increase in team productivity
20x increase in return on investment
Decrease time to on-board by 50%

ChurnZero is used by my Team of Advisors to manage our client book. This allows us to stay on top of our customers, and ensure we are being great Customer Success Managers (CSMs). ChurnZero allows me to prioritize my time, so I know which clients need attention/my outreach. ChurnZero saves me valuable time, and help prevents turnover on my client book. The product allows me to send important updates to my clients. It's a great tool for those in the CSM Role! It makes it easy for managers to keep tabs on their team's efforts.

Kate Masucci

Senior Strategist, iContact

ChurnZero is great for any subscription-based models or those with a large book of business. Working at a SaaS company, it's imperative to understand product adoption/engagement on a daily basis and ChurnZero has helped tremendously with that.

Lauren Grant

Department Manager of Client Success, Consumer Affairs

ChurnZero allows us to identify growth and churn risks with the use of real-time data. It allows us to understand how individual users are engaging with the product and gain insights into the whole user base, not just the contacts we have the best relationships with. We were working blind before, talking to those who were shouting loudest and not always knowing about those who were quietly struggling.

Louise Cunningham

Customer Success Manager, Firefish Software

ChurnZero was clearly specifically designed for the role of Customer Success Managers. If you need to understand how your SaaS Customers are doing, monitor customer health, and bring customers through specific journeys (like an onboarding process), ChurnZero is the way to go.

Trevor Machinia

Director of Training and Support, Workzone

Implementing ChurnZero has been one of the highlights of our year. It is a great feeling knowing we are proactively able to monitor client health and manage renewals appropriately. We used to track activities and usage internally but it was a much more manual process. ChurnZero's platform and sleek UX is easy to use and navigate. Reports, dashboards, and key metrics are easy to understand and digest and enable our teams to take actionable steps.

Winnie Lp

Vice President, VelocityEHS | Humantech

Fight Churn & Increase Customer

Success with ChurnZero

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