Managing the Customer Journey to Accelerate Account Expansion

Account Expansion Webinar thumbnail.pngFor any SaaS company, customer expansion means understanding your customer’s business and using that knowledge to make your product a critical element of their continued growth. In this webinar we will look at the components of a successful customer expansion program.

In this webinar you will learn:

  • How to use customer segmentation strategically to land & expand accounts
  • How to factor business maturity into your customer journey
  • How to use a customer success plan to drive account expansion
  • How to know when to propose up-sell opportunities to the customer

View On-Demand